Captain's desk

Service support for captains and crew

Hands-on troubleshooting for alarms, overheating, low power, charging faults and equipment that won't run, so the yacht is ready for the next trip.

  • Certified technicians
  • Insured

Troubleshooting

Problems we help captains solve

Across inboard and outboard engines and generators, cranes and davits, DC electrical, navigation and electronics, and steering, propulsion and onboard systems.

01

Alarms & fault codes

We read fault codes and test to find the cause, not just the symptom.

02

Overheating

Cooling problems on inboard and outboard engines and generators traced and repaired.

03

Low power

Engines that won't make their power diagnosed before the next trip.

04

Charging faults

Batteries, charging and wiring traced through the DC system.

05

Equipment that won't run

Cranes, davits, electronics, steering, thrusters, pumps and other onboard systems.

Diagnostic tools and service supplies on deck

Before you call

What to send us

The more we know up front, the faster we can narrow down the cause and the parts you need.

  • Builder and model of the yacht
  • The engine or equipment involved
  • Where the yacht is
  • Symptoms, alarms and fault codes
  • Photos of the problem and any warning screens

On a trip

When something fails away from the dock

If something goes wrong on a trip, call or send photos, fault codes and symptoms. We'll help narrow down the cause and the parts you need.

Planning a long passage or an island season? A pre-departure inspection and a spares list help you avoid it in the first place.

How it works

From first call to sea trial

01

Tell us what's happening

Send the yacht, the engine or equipment, and any symptoms, alarms or fault codes.

02

Diagnose

We inspect, test and read fault codes to find the cause, not just the symptom.

03

Quote & repair

You get our findings and a quote. Work starts once you approve it.

04

Test & sea trial

We test the system under load and, where needed, run a sea trial before handing the yacht back.

Brands

Equipment we work on

We service the engines, generators and systems found on most modern motor yachts.

Engines

  • Volvo Penta
  • Caterpillar
  • MAN
  • MTU
  • Cummins
  • Yanmar
  • John Deere
  • Mercury Diesel

Generators

  • Kohler
  • Cummins Onan
  • Northern Lights
  • Fischer Panda
  • Westerbeke

Cranes, davits & lifts

  • Opacmare
  • Besenzoni
  • Nautical Structures
  • Steelhead Marine

DC power & batteries

  • Victron Energy
  • Mastervolt
  • Blue Sea Systems
  • Lithionics
  • Xantrex
  • Lifeline

Navigation & electronics

  • Garmin
  • Raymarine
  • Simrad
  • Furuno
  • KVH
  • Intellian

Stabilizers, thrusters & trim

  • Seakeeper
  • Side-Power
  • Vetus
  • Bennett
  • Humphree
  • Zipwake

Onboard systems

  • Dometic
  • Sea Recovery
  • Webasto
  • Jabsco
  • Raritan

Brand names are trademarks of their respective owners. Azure Yacht Group is an independent service provider and is not affiliated with these manufacturers.

Captain's desk

Request service

Include the builder and model, the engine or equipment, where the yacht is, and any symptoms, alarms or fault codes.

Request service

Tell us about the yacht, the equipment and the symptoms. A technician will reply to arrange diagnostics or a quote.

Prefer to talk? Call (754) 444-6729 or email orders@azureyachtgroup.com.